Welcome to the ATHENA LIGHTNING LLC website. We place great importance on user privacy and the protection of personal information. To ensure you can shop with confidence, we have established the following privacy policy, detailing how we collect, use, store, and protect your personal information.
I. Information Collection
When you use our website or purchase products, we may collect the following information:
Personal Information: Including name, email address, phone number, shipping address, etc., used for order processing and customer service.
Payment Information: Transactions are processed via secure third-party payment platforms; we do not store full credit card numbers or CVV codes on our servers.
Usage Data: Including browsing history, access times, pages visited, etc., used to optimize the website experience.
II. Information Use
The personal information we collect is primarily used for the following purposes:
Processing orders, arranging shipments, and providing after-sales service;
Responding to customer inquiries and providing efficient customer support;
Improving website functionality and service experience;
Sending promotional or discount information (only with your consent).
III. Information Protection
We implement reasonable technical and administrative measures to protect your personal information, including data encryption, access controls, and secure storage. All transactions are processed through third-party payment gateways that comply with PCI-DSS security standards, ensuring the safety of your payment information.
IV. Information Sharing
We do not sell or share your personal information with third parties unless required by law or necessary to protect our legitimate rights and interests. For third parties with whom we must collaborate to provide services (such as logistics companies or payment service providers), we require strict adherence to privacy protection standards.
V. Data Retention
Your personal information will be retained for 7 years following the completion of an order for financial, tax, or other legally required record-keeping purposes; upon expiration, the data will be securely deleted or anonymized.
VI. California Consumer Privacy Rights (CCPA)
California users have the right to “opt out of the sale of personal information.” If you wish to exercise this right, please contact us via email at hey@athenalightningllc.my.
VII. Privacy Policy Updates
This privacy policy may be updated from time to time; we will post the updated policy on our website and indicate the effective date. Please review it periodically to stay informed of the latest information.
ATHENA LIGHTNING LLC is committed to protecting your privacy, ensuring you have peace of mind while shopping.
