Welcome to the ATHENA LIGHTNING LLC website. We are committed to providing high-quality products and a satisfying shopping experience. To protect your rights, we have established the following refund policy, outlining the conditions and procedures for returns and exchanges.

I. Return Conditions
Return or exchange requests must be made within 30 days of receipt.
Items must be in their original packaging, unused, and undamaged, and accompanied by proof of purchase (order number or invoice).
Items that have been used or washed, or are otherwise unsuitable for resale, cannot be returned.
Special promotional items or customized products may be exempt from the return policy (please refer to the product page for details).

II. Return Process
Please contact our customer service team to confirm your return request and provide your order details and the reason for the return before sending the item back.
Email: hey@athenalightningllc.my
Phone: 229-234-1946
Once customer service confirms the request, you will be provided with return authorization and the return address.
Return Address: 1631 STANTON RD SW APT N4, ATLANTA, GA 30311-4142, FULTON
Ship the item(s) back to the return address, including the original packaging and accessories. Please retain your shipping receipt for tracking purposes.

III. Refund Processing Time
Refunds will be processed within 3–5 business days after we receive the returned item and verify that it meets the return conditions.
Refunds will be issued to the original payment account. The time it takes for the funds to appear in your account may vary depending on your bank or payment platform.
ATHENA LIGHTNING LLC will cover return shipping costs for returns due to quality issues or incorrect shipments; customers are responsible for shipping costs for returns unrelated to quality issues.

IV. Exchange Information
The same conditions and procedures apply to exchanges.
If the desired replacement item is out of stock, the customer may choose to receive a refund or wait for the item to be restocked.
Once the replacement item is shipped, we will provide tracking information so you can monitor the delivery.

V. Important Notes
Please ensure the returned item is complete and intact to avoid issues with the refund or exchange process.
We recommend using a shipping method with tracking capabilities to ensure the safe return of the item. This refund policy applies only to products purchased through the official ATHENA LIGHTNING LLC website.

ATHENA LIGHTNING LLC is committed to providing transparent, efficient, and reliable return and refund services, ensuring a smooth and worry-free shopping experience.